Terms of service

OVERVIEW
Welcome to LIFENZO. Throughout the site, the terms “we”, “us” and “our” refer to LIFENZO. LIFENZO operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). LIFENZO is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use the Services on devices owned, purchased, or managed by you.

In order to use the Services, access or browse our online stores, or purchase any product or service offered by us, you may be asked to provide certain information, including your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is true, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We make every effort to display as accurately as possible the products and services available in our online store. However, please note that colors and product appearance may vary depending on the type of device you use to access the store and your device settings and configuration.

We do not guarantee that the appearance, quality, or presentation of any product or service shown on our online store will meet your expectations.

All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products offered to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS
When you place an order, you make an offer to purchase. LIFENZO reserves the right to accept or reject your order for any reason and at our sole discretion. Your order is not considered accepted until it has been confirmed by LIFENZO. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as LIFENZO may be unable to accommod

If your order is rejected, changed, or canceled, we may attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was made.

Products purchased from us are subject to return or exchange only in accordance with our Refund Policy.

You represent and warrant that products purchased from us are for your personal or household use only, and not for resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import cha

Prices posted on our online store may differ from prices offered in physical stores or in online or other stores operated by third parties. We may from time to time offer promotions governed by separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (i) any payment information you provide is true, correct, and complete; (ii) you are duly authorized to use such payment method; (iii) charges incurred by you will be honored by your payment provider; and (iv) you will pay all charges incurred by you at the posted prices, including shipping, handling, and applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, weather conditions, holidays, or events beyond our control. Title and risk of loss for products pass to you upon our transfer of the products to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by LIFENZO, its affiliates, licensors, or partners and are protected by United States and foreign patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants you any license or right under any patent, trademark, copyright, or other intellectual property right of LIFENZO, Shopify, or any third party. All rights not expressly granted are reserved by LIFENZO.

LIFENZO names, logos, product names, service names, designs, and slogans are trademarks of LIFENZO or its licensors. Shopify names, logos, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features or services through the Services, including the release of new tools and resources. Such new features or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our Services may include materials from third parties.

Third-party links on our site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and do not warrant and will not have any liability for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to purchases or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
LIFENZO is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with LIFENZO. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and LIFENZO, including any injury, damage, or loss resulting from purchased products or services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or connected with your purchases and transactions with LIFENZO.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

Because our Services are hosted by Shopify, Shopify may collect and process personal information related to your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located in other countries. For more information about how we, Shopify, and our partners use your personal information, please review our Privacy Policy.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.

You represent and warrant that: (i) you own or otherwise control all rights to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with your submission of Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to maintain any Feedback in confidence, pay compensation for any Feedback, or respond to any Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, infringing, or otherwise objectionable.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights, and will not contain libelous, unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update, or cancel information or orders if any information on the Services is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any applicable law or regulation;
(c) to infringe upon our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person;
(e) to submit false or misleading information;
(f) to upload or transmit viruses or any other type of malicious code;
(g) to send spam, phishing messages, chain letters, or other unsolicited communications;
(h) to impersonate any person or entity; or
(i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services.

You further agree not to:
(a) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(b) collect or track the personal information of others;
(c) use any robot, spider, scraper, AI tool, automated device, or similar method to access the Services; or
(d) interfere with or circumvent the security features of the Services.

We reserve the right to suspend, disable, or terminate your access to the Services if you violate any part of these Terms.

SECTION 14 - AGENTS
This section applies if you use, permit, enable, or cause the deployment of any agent to access, use, or interact with the Services. “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of a person or entity and can be operated on a person’s device or on their behalf without direct supervision.

No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates strictly in accordance with these Terms. We may limit how and in what manner any Agent may access, use, or interact with the Services, including through technical measures.

Agents must not conceal or obscure that they are acting as agents, must not mimic human behavior to avoid detection, must not bypass any anti-bot or security measures, and must accurately respond to any requests intended to determine whether activity is generated by a human or machine.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at any time without notice and at our sole discretion. You will remain liable for all amounts due up to and including the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
Except as expressly stated by LIFENZO, the Services and all products provided through the Services are provided on an “as is” and “as available” basis without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no event shall LIFENZO, our affiliates, directors, officers, employees, agents, contractors, service providers, licensors, or Shopify and its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products purchased using the Services.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless LIFENZO, Shopify, and our affiliates, partners, officers, directors, agents, contractors, licensors, and service providers from any claim or demand, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your violation of any law, or your violation of the rights of a third party.

SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section is void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where LIFENZO is based, without regard to conflict of law principles.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at lifenzo@terziogluglobal.com.

Our contact information is as follows:
LIFENZO
lifenzo@terziogluglobal.com